Brand and identity

Place brand manager roles are expanding: here’s why and what to do next

“The wider any culture spreads, the thinner it gets.” -Stanley Edgar Hyman, literary critic This maxim - known as The Law of Raspberry Jam - describes a core challenge of destination branding: Without a coherent story and coordinated stakeholders, your brand loses its...

What tourism businesses need to know about destination branding

Michael Eisner, ex-CEO of Disney, once said, “A brand is a living entity – and it is enriched or undermined cumulatively over time, the product of a thousand small gestures”. Destination brands live and breathe through ongoing collaboration. Thousands of small actions...

Case study: How Campbell River rebranded itself from the inside out

Successful destination branding stems from the identity of the people who make a place what it is. Over time, people and communities change, places and travel habits change, and destinations need to ensure that brand strategy evolves along with them. Campbell River is...

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We work with the most innovative tourism boards in the world to create a vision for each of their destinations, solve business challenges and execute brilliant, integrated campaigns. The expertise we apply to that work is shared in the articles published here and in our DMO Matters newsletter.

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