OUR PURPOSE
TOURISM MUST LEAD TO A BETTER FUTURE
OUR EXPERTISE
OUR INDUSTRY HAS THE POTENTIAL TO LEAD CHANGE THAT THE WORLD NEEDS MOST
Travel, and the people who work within the tourism industry, have always held a key role in exporting ideas that can transform places, people, and the planet. That’s why we’ve been using the storytelling skills we’ve been refining for more than a decade to amplify the voices of the destinations and leaders driving real change within their communities through incredible innovations.
WHAT’S POSSIBLE: IT IS TIME FOR TRAVEL TO BE PART OF THE SOLUTION
Our industry is made up of people driven to contribute to a better future. And when they collaborate together, they move the world. Join us on the journey, and be inspired by stories of change from your travel industry colleagues.
Strategy is not what you think it is
“For a destination marketing organization (DMO), strategy means formulating a vision for providing lasting,...
Learning can only happen when you make mistakes: how South African Tourism puts risk-taking first
When William Price, South African (SA) Tourism’s global manager of digital, stood in front of a room full of...
Call a random Swede: Destination helps residents connect with international travellers
The Swedish Tourist Association is inviting foreigners to call their country using “The Swedish Number” in a new...
Why destination marketing organizations need to become experts at visitor engagement
Digital technology and online platforms have disrupted the communication landscape. As a result, promotion through...
Use design thinking to better understand your visitors
As digital word-of-mouth marketing gets more sophisticated, destination marketing organizations (DMOs) must consider...
Case study: How Destination British Columbia encouraged visitors to share their #exploreBC experiences through one-to-one conversations
A journey of a thousand miles starts with a single step, particularly if it’s straight up a mountain. Few destination...
What does an Instagram algorithm mean for marketers?
Instagram has announced that the platform will begin using an algorithm to prioritize content in a user’s timeline....
Case study: How Tourism and Events Queensland’s innovative online listening campaign added “Surprise & Delight” to visitor experiences via Twitter
Tourism and Events Queensland (TEQ) is a bold and ambitious global destination renowned for its remarkable campaigns....
Why your destination needs to find its unique selling proposition
Destination marketing organizations (DMOs) face a critical question: Why should travellers choose your destination...