Words matter: Helping your residents understand brand

Words matter: Helping your residents understand brand

We’ve noticed that the word brand makes some people uncomfortable. Has brand become a bad word? Most people don’t speak the language of marketing. Even if they do, they might not know your dialect of place marketing. It’s smart to assume that your stakeholders aren’t...
Do your visitors trust you? Educate them with honesty

Do your visitors trust you? Educate them with honesty

Your visitors spend months dreaming about their vacation. They research online, they see promotional material on websites, they read reviews, they plan, and they book. After weeks of increasing anticipation, they finally get on the plane, train, or car and try to have...
Boutique destinations are making a massive impact

Boutique destinations are making a massive impact

In 2015, the Skift travel magazine declared “The Rise of the Boutique Destination” as a trend to watch. This mirrors the message put forth by urban expert Richard Florida, author of “The Rise of the Creative Class”. Florida has predicted the rise of the distinctive...