Vancouver

Why symbolic actions matter when no one knows how COVID-19 will unfold

“How you conduct yourself during a crisis leaves a lasting impression.” Sarah Prud’homme, Senior Strategic Consultant at Destination Think The symbolic actions you take during a crisis will shape how people perceive your destination. Sometimes destination...

Place brand manager roles are expanding: here’s why and what to do next

“The wider any culture spreads, the thinner it gets.” -Stanley Edgar Hyman, literary critic This maxim - known as The Law of Raspberry Jam - describes a core challenge of destination branding: Without a coherent story and coordinated stakeholders, your brand loses its...

Don’t fear democracy: Learn from Vancouver’s logo woes

The City of Vancouver, Canada has been taking heat for its new wordmark design. An open letter signed by over one hundred members of the local design community has derided the “misguided process” that led to the logo’s approval. The letter represents that sector’s...

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We work with the most innovative tourism boards in the world to create a vision for each of their destinations, solve business challenges and execute brilliant, integrated campaigns. The expertise we apply to that work is shared in the articles published here and in our DMO Matters newsletter.

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