Visitor experience

How a new shipping container market is sparking civic pride in the gateway to Northern BC

"The thing that resonates with them (visitors) the most is talking to the local potter who's operating out of this shipping container market. It's those kind of real connections with real people." - Colin Carson What if your visit to a northern Canadian city could...

“A great idea whose time has come”: When should visitor dollars fund infrastructure?

“The infrastructure needs are great […] and I think the concept of redirecting some visitors to help support these sorts of things is a great idea whose time has come.”— Brad Parsell In the popular tourism destination of Načiks, or Tofino, British Columbia, visitor...

Rewarding train travel and longer stays: CopenPay’s back for bigger impact in 2025

CopenPay is coming back to the Danish capital this summer, expanding its potential impact on the environment, travel experiences, and travel culture more broadly.  Wonderful Copenhagen began this initiative in 2024 as a pilot project that made sustainable actions...

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We work with the most innovative tourism boards in the world to create a vision for each of their destinations, solve business challenges and execute brilliant, integrated campaigns. The expertise we apply to that work is shared in the articles published here and in our DMO Matters newsletter.

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