OUR PURPOSE
TOURISM MUST LEAD TO A BETTER FUTURE
OUR EXPERTISE
OUR INDUSTRY HAS THE POTENTIAL TO LEAD CHANGE THAT THE WORLD NEEDS MOST
Travel, and the people who work within the tourism industry, have always held a key role in exporting ideas that can transform places, people, and the planet. That’s why we’ve been using the storytelling skills we’ve been refining for more than a decade to amplify the voices of the destinations and leaders driving real change within their communities through incredible innovations.

WHAT’S POSSIBLE: IT IS TIME FOR TRAVEL TO BE PART OF THE SOLUTION
Our industry is made up of people driven to contribute to a better future. And when they collaborate together, they move the world. Join us on the journey, and be inspired by stories of change from your travel industry colleagues.

Avoid RFP nightmares with these 9 tips from a destination marketer who has seen both sides
Requests for proposal (RFPs) are part of the job for most people working at a destination marketing organization...
Don’t drown in the sea of sameness: A destination branding paradox
Destination marketers tend to believe that good branding is about standing out in the crowd. This is understandable,...
3 ways to use social media to successfully connect with potential visitors
Conversations and content shared on social media can play a crucial role in inspiring would-be visitors to finally...
Visitor empathy makes great experiences and good marketing: Strategic workshop with Limburg, The Netherlands
When you need information, go straight to the source. That’s why some of the most important research your destination...
#RainyDayShakespeare: Stratford, Ontario expresses its Place DNA® to enhance the visitor experience
Today’s tourism destinations are starting to understand the importance of defining their Place DNA®. What does this...
Lifeline in the Pacific: Palau’s pristine vision for success means managing tourism expectations
The Republic of Palau is a small island nation with remarkable tourism experiences, and the world is taking notice....
4 ways Chinese DMOs use Weibo to humanize their brands
Dr. Jing Ge, PhD, is a research scientist at the Laboratory for Intelligent Systems in Tourism, U.S. She has studied...
Keeping its destination profitable and its people happy: Aruba’s cap on all-inclusive resorts
Aruba is famous for year-round sunshine, award-winning beaches and for being “One Happy Island” that was even recently...
Leading destinations on collaborating with stakeholders and partners
Ask the leadership of most major destination marketing organizations (DMOs) around the world about their primary...