OUR PURPOSE
TOURISM MUST LEAD TO A BETTER FUTURE
OUR EXPERTISE
OUR INDUSTRY HAS THE POTENTIAL TO LEAD CHANGE THAT THE WORLD NEEDS MOST
Travel, and the people who work within the tourism industry, have always held a key role in exporting ideas that can transform places, people, and the planet. That’s why we’ve been using the storytelling skills we’ve been refining for more than a decade to amplify the voices of the destinations and leaders driving real change within their communities through incredible innovations.
WHAT’S POSSIBLE: IT IS TIME FOR TRAVEL TO BE PART OF THE SOLUTION
Our industry is made up of people driven to contribute to a better future. And when they collaborate together, they move the world. Join us on the journey, and be inspired by stories of change from your travel industry colleagues.
Destination marketers are collaborators: DMOs must strive for a net benefit from tourism in their communities
As a resident in a popular tourism destination, you’d be right to ask how visitation affects you. Are the crowds of...
What to consider when working with videographers and video influencers
The use of video has grown exponentially in recent years as consumers, tethered to their mobile devices, have rewarded...
Essential reading list: Word of mouth and the future of destination marketing
Are your destination’s visitors its best marketers? During his talk and panel discussion at the 2015 Tourism Industry...
Are you resisting or creating innovation for your destination?
A space mission is a life-and-death enterprise in which every action taken by the team is critical. In his book, An...
A simple Design Thinking approach to brainstorming
In theory, brainstorms are a great way to get input and collectively come up with new and innovative ideas. In...
With Facebook algorithm changes, shareable content will be king
The world’s largest social network is changing the rules of the game. Facebook recently announced changes to the...
Customer service wins: How Alaska Airlines chased an eclipse
There’s a community for almost everything, including eclipse chasers. And members of niche communities love to travel...
Two ways CEOs can build an agile destination marketing organization
For destinations facing an upended landscape and changing visitor behaviours, it’s natural to fear being left behind....
The one magic question every destination marketer must ask
Have a look at your calendar. Your time is likely filled with meetings, projects, and the great world of unknowns:...