new zealand

What can your destination do about tourism leakage?

Reduce tourism leakage with long-term strategic goals and new success metrics. When tourism revenue is funnelled to outside economies, the knock-on effects in your destination are widespread. Tourism leakage leads to problems like fewer job opportunities for...

Should your DMO urge domestic travel right now?

Tourism destinations that promote domestic travel without a responsive, transparent strategy risk alienating residents.  Domestic tourism initiatives have been attracting media attention and are often seen as encouraging signs for the hard-hit tourism industry....

5 DMO responses to the mass tourism crisis (and a running list)

If you missed it in March, we published our view on the serious risks of pursuing economic growth as the primary goal of tourism. In short, pursuing greater revenue through higher volumes of visitors is a potential path to being overwhelmed. We are not alone in...

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We work with the most innovative tourism boards in the world to create a vision for each of their destinations, solve business challenges and execute brilliant, integrated campaigns. The expertise we apply to that work is shared in the articles published here and in our DMO Matters newsletter.

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