South African Tourism is charting its way through the impacts of the pandemic, using Tourism Sentiment Index to...
Destination marketing strategy
6 ways destinations are harnessing the power of visitor sentiment data
The success of your destination hinges on the way people feel about travelling there. Visitor sentiment directly...
Meet Shawna Lang: DMO veteran focused on community engagement
"I am forever impressed and amazed at how resilient the tourism industry has been." Peaks and valleys are part of the...
Are you resisting or creating innovation for your destination?
A space mission is a life-and-death enterprise in which every action taken by the team is critical. In his book, An...
A simple Design Thinking approach to brainstorming
In theory, brainstorms are a great way to get input and collectively come up with new and innovative ideas. In...
Two ways CEOs can build an agile destination marketing organization
For destinations facing an upended landscape and changing visitor behaviours, it’s natural to fear being left behind....
The one magic question every destination marketer must ask
Have a look at your calendar. Your time is likely filled with meetings, projects, and the great world of unknowns:...
Destination marketers need to learn from the past to shape a healthier tourism future
2016 may be a year of reckoning for the tourism industry. In her recent article, “Are the eggs of the tourism goose...
The end-to-end customer experience for destinations
Destination marketing leaders have identified the major challenges they face in 2016, and the need for cohesive...
How should destinations respond to Airbnb and the sharing economy?
As more people participate in the new sharing economy, companies like Airbnb, Inc., VRBO and Wimdu are disrupting the...
Visit Victoria’s UK foreign office leads innovation in working with trade partners
As destination marketing organizations (DMOs), their international offices and their trade partners work together to...
8 roadblocks that stop destination marketers from keeping pace with travellers
With the widespread emergence of digital technology, consumer engagement is important and valuable. The private sector...
You’ve found your partner for destination marketing
We work with the most innovative tourism boards in the world to create a vision for each of their destinations, solve business challenges and execute brilliant, integrated campaigns. The expertise we apply to that work is shared in the articles published here and in our DMO Matters newsletter.
