frank cuypers

Getting unstuck: How to bring your DMO and stakeholders beyond fear to reimagine tourism

Building resilience for your destination means not only reimagining how tourism can build a better world, but also acting decisively to bring that world to life. This is the second of two articles by Frank Cuypers about reimagining tourism and gathering the courage to...

Reimagining tourism: Will COVID-19 help DMOs conquer fear of change?

Fear is a primary barrier to making the changes that the travel industry – and your DMO – most desperately need during this double crisis. “Taking a new step, uttering a new word, is what people fear most.”  — Fyodor Dostoyevsky, Crime and Punishment The travel...

Virtual Forum day 3 recap: Managing your destination and supporting your tourism industry through the COVID-19 crisis

“Instead of being the promoter of your destination, you need to be the ghostwriter of your destination. The scenario planner. The one who enables and mediates. The one who fills gaps in communication. The one who leads by example. It’s time to manage your...

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