DMO leadership

A toast to tourism resiliency: How Parksville Qualicum Beach DMO cares for community through crisis

"Being a tight-knit, small community […] Not only are these people stakeholders and colleagues, but they're friends. In a small community like this, [businesses closing] really hits home." – Blain Sepos, Executive Director at Parksville Qualicum Beach Tourism...

What South Australia’s bushfire response can teach DMOs facing a crisis

South Australia entered 2020 in crisis mode. Bushfires brought severe devastation across the state and many other parts of Australia, threatening lives, homes and livelihoods. Kangaroo Island – a popular destination within South Australia known for nature reserves and...

Fearing fallout from a media interview? 5 DMO do’s and don’ts

Media interviews reward the prepared. Use these tips to ace your DMO’s next media appearance.  With today’s rapid and often volatile news cycle, the risks and anxieties of being misrepresented in the media, despite your best intentions, are real. The good news...

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We work with the most innovative tourism boards in the world to create a vision for each of their destinations, solve business challenges and execute brilliant, integrated campaigns. The expertise we apply to that work is shared in the articles published here and in our DMO Matters newsletter.

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