Research and analysis

6 ways destinations are harnessing the power of visitor sentiment data

The success of your destination hinges on the way people feel about travelling there. Visitor sentiment directly impacts your place’s reputation, along with every part of destination management, from place branding to communications.  “Visitor sentiment” is another...

Why do destination marketers need passionography?

Coined by our Chief Strategist, William Bakker, passionography is the study of people who share an interest in a particular pursuit, experience, lifestyle or activity. Passionate communities can form around almost any activity or interest and can vary in size and...

Will your destination’s legacy travel markets evaporate?

COVID-19-related regulations are probably causing your destination's travel markets to change. But are your newest visitors the right match for the long-term? Our Chief Strategist shares his thoughts on how your DMO can mitigate the crisis by balancing short-term...

You’ve found your partner for destination marketing

We work with the most innovative tourism boards in the world to create a vision for each of their destinations, solve business challenges and execute brilliant, integrated campaigns. The expertise we apply to that work is shared in the articles published here and in our DMO Matters newsletter.

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