Topic: Visitor centres

Do your visitors still need a visitor centre? Use these 4 criteria to find out

If you started a new tourism destination from scratch, would you invest your limited resources in a brick-and-mortar visitor centre? It’s common practice to operate one; according to one study, eight out of ten destination marketing organizations (DMOs) have an...

Do your visitors trust you? Educate them with honesty

Your visitors spend months dreaming about their vacation. They research online, they see promotional material on websites, they read reviews, they plan, and they book. After weeks of increasing anticipation, they finally get on the plane, train, or car and try to have...

Google Maps makes trip planning more social with new Lists feature

Every industry has at least one trailblazer that grabs the attention of the entire market whenever they announce something new. For technology, it’s Apple. The auto industry has Tesla. Music has Adele. Increasingly for DMOs, it’s Google. No company has more power to...

Is your DMO delivering a little extra to make a big difference?

Mar 7, 2017 | Topic: Visitor centres, Visitor experience

In the late 1800s, deep in the bayou of Louisiana in the United States, a tradition was born that still exists to this...

Are DMO visitor centres making a Blockbuster mistake?

Feb 28, 2017 | Topic: Visitor centres, Visitor experience

“I’ve been frankly confused by this fascination that everybody has with Netflix […] Netflix doesn’t really have or do...

Your destination needs to offer visitor servicing through social. Here’s why.

Feb 10, 2017 | Topic: Visitor centres, Visitor experience

Is your destination listening and responding to its visitors online? If not, you have work to do. The State of Social...

Imagine your visitor centre, times 1000: Here’s how Shuswap Tourism enhanced local tourism advocacy

Jan 3, 2017

What if every cabin in your destination was a visitor centre? Shuswap Tourism knows how that might look. The...

Will Google Trips disrupt the visitor centre as we know it?

Sep 27, 2016

Visitor centres, you’ve got competition. On September 19, Google launched its latest travel app, Google Trips. The app...

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