Visitor experience

Social media-fueled overcrowding and your DMO’s responsibility

Can your destination’s social media channels damage the environment? It might sound extreme, but some fear that Instagram and other platforms are “ruining the great outdoors” by drawing an overwhelming number of visitors to fragile sites. Social media certainly has a...

Do your visitors still need a visitor centre? Use these 4 criteria to find out

If you started a new tourism destination from scratch, would you invest your limited resources in a brick-and-mortar visitor centre? It’s common practice to operate one; according to one study, eight out of ten destination marketing organizations (DMOs) have an...

Airbnb adds Experiences to its sharing economy platform

In Q4 2016, Airbnb took a giant leap into new tourism territory by announcing Experiences, a new platform that turns locals into tourism operators. It’s all part of the company’s Trips product, which expands Airbnb beyond guest accommodations and home sharing into the...

India’s free SIM cards: a win-win for destinations and visitors

Mar 14, 2017 | Visitor experience

Destination marketing organizations (DMOs) everywhere are seeking new ways to provide value to visitors while helping...

Google Maps makes trip planning more social with new Lists feature

Mar 9, 2017 | Topic: Visitor centres, Visitor experience

Every industry has at least one trailblazer that grabs the attention of the entire market whenever they announce...

Is your DMO delivering a little extra to make a big difference?

Mar 7, 2017 | Topic: Visitor centres, Visitor experience

In the late 1800s, deep in the bayou of Louisiana in the United States, a tradition was born that still exists to this...

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