Strategic planning

Virtual Forum day 1 recap: Strategic planning for your destination through COVID-19 crisis

“This is your chance to stand up and make a difference, to be that leader in your industry, to support them through crisis.” - William Bakker, Chief Strategist at Destination Think Destination Think Virtual Forum began today with a presentation on strategic planning...

5 DMO responses to the mass tourism crisis (and a running list)

If you missed it in March, we published our view on the serious risks of pursuing economic growth as the primary goal of tourism. In short, pursuing greater revenue through higher volumes of visitors is a potential path to being overwhelmed. We are not alone in...

Know your visitors, focus your budget

For most potential visitors to your destination, the journey between “I’ve never heard of this place,” and “I’m going to tell everyone how great my trip was,” is long and winding. “It’s very important to understand where your target audience is in the customer...

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