Best practices and tactics

How your destination can promote safety during a tourism restart

“Promoting safe travel is so important because no one wants the tourism industry to be responsible for a second wave of infection and illness.” – William Bakker, Chief Strategist at Destination Think  As your destination progresses towards a tourism restart,...

4 guiding principles for DMO communication during COVID-19

Before travel restrictions are lessened globally, many in the tourism industry are asking about how to appropriately promote future travel planning in a way that’s not tone-deaf. As more governments discuss opening borders, communities may feel worried about the risks...

Virtual Forum day 2 recap: Adjusting your destination’s communications through the COVID-19 crisis

“It’s the first time I can remember where everyone can relate to absolutely everyone. We’re all going through a shade of the same thing, which should make this easy. But it also makes it really complicated; [... It’s] really dangerous if we don’t consider our audience...

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We work with the most innovative tourism boards in the world to create a vision for each of their destinations, solve business challenges and execute brilliant, integrated campaigns. The expertise we apply to that work is shared in the articles published here and in our DMO Matters newsletter.

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